How to wipe and restart organization data with Fresh Start?

TB Books · data-migration · Last updated October 1, 2026 · Version 1

This process works in apps: TB Books, TB One, TB Sync, TB WMS, TB POS, TB CRM

This article will teach you how to run a clean wipe and restart organization data with Fresh Start, after turning the permission on in TB One.

A clean wipe, data restart, or “start over” is Fresh Start. It is the Danger Zone action on Organization Settings → Data Migration. It deletes catalog, stock, customers, vendors, invoices, bills, journals, work orders, banking, locations, and auto-add rules, then reseeds the chart of accounts at $0 and a Main Warehouse. Users and logins stay. This is not reversible. The button stays off until you enable Run Fresh Start (Danger Zone) in TB One (one.tirebase.io) → Settings → Permissions for the role you sign in as. That toggle is not on Books → Settings → Permissions.

Data Migration Danger Zone with Fresh Start, then the confirm dialog: type the tenant ID, type NUKE, and Wipe Everything.

Steps

Open TB One (one.tirebase.io) — use the app launcher if you are in Books. Do not look for this toggle under Books → Settings → Permissions; that page only shows Books-specific flags.
Go to Settings → Permissions (Organization Settings). Confirm the header tenant is the organization you intend to wipe.
Select the role you actually sign in as (Admin, or Superadmin if that is your role). Turn on Run Fresh Start (Danger Zone). Click Save.
Return to Books (or TB One) → Settings → Data Migration and reload the page so the new permission applies.
In Danger Zone, click Fresh Start. Read every consequence: catalog, stock, customers, vendors, invoices, bills, journals, work orders, banking, locations, and CRM/Sync operational data are removed. Users and auth are kept.
Type the full tenant ID shown on the confirm dialog (copy/paste is disabled), then type NUKE, and submit Wipe Everything.
Watch Activity for the Fresh Start job until it shows Done. Download the backup from that row if you need a copy before it expires (30 days).

Conclusion & best practices

Use Fresh Start only on training tenants or an empty shop you are willing to rebuild. Production live data cannot be restored from this wipe except the short-lived job backup. Delete Catalog and Delete Customers are smaller Danger Zone tools and do not require this permission. After a Fresh Start, re-import catalog and customers from Data Migration and confirm locations and tax rates before taking orders.