How to view billing in TB One?

TB One · billing · Last updated August 17, 2026 · Version 1

This process works in apps: TB One

This article will teach you how to review active subscriptions and update payment methods.

Billing shows active app subscriptions, invoices, and payment methods for tenant admins. A failed card silently blocks apps for the whole organization — checking Billing monthly prevents Monday-morning outages. Keep a company card or AP-owned method on file, not an individual rep’s personal card.

Steps

• Open Billing in TB One.
• Review each active subscription and renewal date.
• Open failed or past-due invoices if any appear.
• Check the payment method on file (expiry, billing ZIP).
• Update card or ACH details before the next charge attempt.
• Download invoices your accountant needs.
• Notify internal stakeholders after fixing a past-due account.

Conclusion & best practices

Keep a backup admin who can reach Billing. A single personal card on file is a common outage cause when employees leave. After updating payment, open Applications to confirm no apps remain in blocked state.