How do I see which plan my shop is on?

TB One · billing · Last updated November 10, 2026 · Version 1

This process works in apps: TB One, TB POS, TB Books, TB WMS, TB Sync, TB CRM

This article will teach you how an organization admin checks the plan name, the subscription being billed, and how many SKUs that package includes.

The plan name in the header is what the app is set to. Billing is the subscription the card is charged for. Those can differ: the header can say TB One Free while Billing shows a paid subscription such as TireBase — POS Lite Pro. Local SKUs are your own part numbers, including a Product Catalog import. Vendor products are distributor feeds. Only an organization admin is shown that account. A teammate who is not an admin, and a visitor who is not signed in, is not told another shop’s plan.

Steps

• Sign in at https://one.tirebase.io with the organization admin account. The header shows the plan name, such as TB One Free or TB One Pro.
• Open Billing in TB One. Read the active subscription name, the monthly amount, the status, and the next bill date.
• If the header says Free and Billing shows a paid subscription, both are true. The paid line is what the card is charged. The header is the label on the account.
• Local SKUs are the part numbers in your own catalog. Product Catalog import (Settings → Organization Settings → Data Migration → Product Catalog) counts against that allowance.
• Vendor products are a separate allowance for distributor connections. A Free Sync row includes none until a vendor SKU pack is added.
• Ask in the signed-in chat. When you are the organization admin, Pete reads that same plan and allowance. A person who is not an admin is pointed to TB One → Billing instead.

Conclusion & best practices

Use the header for the name the app shows and Billing for the charge. The catalog number Pete gives an admin is the allowance in effect for new part numbers. A teammate needs an admin role on Users before they can see it.