How to add or open a vendor in Sync?

TB Sync · vendors · Last updated August 17, 2026 · Version 1

This process works in apps: TB Sync

This article will teach you how to open Vendors, add or edit a vendor connection, and verify it with an inventory search.

Vendors in Sync are the bridges to your tire suppliers — FTP feeds, APIs (such as ATD or Tire Base POS), and manual catalogs. Each vendor document stores connection settings so Inventory search can pull live availability and pricing. Opening an existing vendor is how you update credentials, ship-to defaults, and mapping options without recreating the integration.

Steps

• Open Sync and go to Vendors from the sidebar.
• Click New Vendor to create one, or open an existing vendor row to edit.
• Enter the vendor name and the connection type your Tire Base team configured (FTP, API, or catalog).
• Fill in credentials and options exactly as provided by Tire Base or the supplier — do not guess hostnames or keys.
• Save the vendor, then switch to Inventory and run a size or part-number search to confirm results appear under that vendor’s tab.
• If search returns nothing, reopen the vendor and verify the connection status or ask Tire Base support before changing unrelated settings.

Conclusion & best practices

Treat vendor credentials as production secrets: rotate them only with Tire Base guidance, and always re-test Inventory search after any change. Keep one vendor record per supplier connection so analytics and order history stay clean.